All THRIVA Users

Here are a few points of information regarding system requirements that may aide in the speed and usability of the Thriva system:

2 GB of RAM

Minimum 1 GB hard drive

High speed Internet (Ethernet Preferred)

Windows XP or later, preferred

Current Version of Flash (downloadable at http://get.adobe.com/flashplayer/)

Internet Explorer Version 7 or 8 or FireFox 3.0.8


Clearing the computers temporary internet files (Cache) regularly will also increase system speed and usability. To clear your cache on your computer, please follow these steps.

1. Go to Tools in your Web Browser (not Thriva) and hit Internet Options.

2. Click on the Delete button for Browsing History.

3. Then delete your Temporary Internet Files and Cookies.

4. Once completed you will then hit OK and then close down your web browser completely.

5. Then open a new web browser window and log back into your management system. This should fix the issue you are experiencing with the management system showing Homepage configuration hidden.

If you are still experiencing issues after your cache has been cleared, please contact Support and they will be able to investigate this issue further for you.