Tuesday, September 8, 2009

All Users - SUPPORT

As your Account Manager I will be checking in on a regular basis with your team to ensure that The Active Network is hitting the mark in terms of your identified goals and objectives moving forward. I am here to help brainstorm ideas; help resolve any questions, concerns or feedback that you may have and to act as a sounding board at anytime. If there are any contract questions or you would like to discuss additional services we can discuss your needs.

Support is the most valuable resource you have about any technical questions, billing questions and quick fixes with your system. Here is the contact information:

ACTIVE NET

· Phone:1.800.663.4991

· Email: ActiveNetSupport@activenetwork.com

THRIVA

· Phone: 1-877-996-2267

· Support Request can be submitted through your database (Help - Support Requests)

ACTIVE CONTENT MANAGER (ACM)

· Phone: 1-800.663.4991

· Email: acmsupport@active.com.

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