Active Net Users - Incorporate Social Networking

Ever wish ActiveNet incorporated some SOCIAL NETWORKING mechanisms? Here is one way to get you closer!

Check this out, and notice the top of the screen: http://activenet1ca.active.com/tan09/servlet/adet.sdi?activity_id=2799&_not_show_links=&paid=0&show_all=false

Want to know how to "AddThis" to your public access site?

- first go here: http://addthis.com/

- select your options -- website, button style, etc.

- copy your button code

- on ActiveNet: Administration > Web Admin > Online Headers/Footers

- select "Activity Detail"

- paste the button code into the Header

- (add to additional public access headers if you desire)

- go to your public access site and find an activity

- send yourself a test email

- Welcome to the 21st Century!

Thriva - 9.2 release

Thriva version 9.2 was released on 12/7/09. The Communication Center's layout of the message editor has been updated for ease of use.
A Preview HTML button has been added to the message editor. This allows you to
view the formatting of a message as if it were opened by an HTML Email viewer.
In the main Communication Center area, the Preview button has been renamed to
Preview with Fields to explain that mail merge fields will appear in the preview.
Emails have a 4MB limit on attachments per email. There is now a pop-up notice if
you try to save an email with more than 4MB of attachments. You can skip this
warning under certain circumstances. For instance, if you have dynamic logic in
your email which limits attachments to be less than 4MB, this notice would not
affect you. Have fun!

To meet new PCI standards, The Active Network MUST be displayed on the Billing page to identify Active as the organization responsible for actually processing the payment. Currently, this will NOT display until the form has been published. You will also notice that there is no more “Active Waiver”. Only your organizations waiver will display in the Waiver module. IF the organization does not have any text in the waiver, or the waiver module is deleted, then no waiver is required to sign. Your customers can see our policy and terms of condition next to the “Powered by Active” section. Please take a moment and log into all of your database and re-publish all of your forms. You can do this fairly easily by going to the Form Builder (Settings > Form Builder), loading up one of your forms, and going to Step 5. Publish. Here you will see a “Publish All” button (shown below in Screen Shot above). This will go through all of your Forms, and publish them.

Active Net Users - iPhone

Quick Tip - you can use your iPhone to take pictures in place of a web-cam in ActiveNet. If your iPhone is plugged into the computer (if your charging it for example), ActiveNet will detect it as a viable camera and will let you select from the images you have stored on the phone, including any pictures you decide to take at that moment. Many organizations add a picture to an Account so they can verify identity.

Holiday Fun - this is not me FYI

Good news is that I truly out did myself this year with my Christmas
decorations. The bad news is that I had to take him down after 2 days. I had
more people come screaming up to my house than ever. Great stories. But two
things made me take it down.

First, the cops advised me that it would
cause traffic accidents as t...hey almost wrecked when they drove by.


Second, a 55 year old lady grabbed the 75 pound ladder almost killed
herself putting it against my house and didn't realize it was fake until she
climbed to the top (she was not happy). By the way, she was one of many people
who attempted to do that. My yard couldn't take it either. I have more than a
few tire tracks where people literally drove up my yard.

Thriva - updates and notices!

http://www.activenetwork.com/thriva-notices.htm

Check out the Thriva Notices page! By subscribing to the lists below you can receive the information you wish at any email address. You can change your subscriptions or unsubscribe at any time.

View the Archive for past updates on the Thriva system, including releases, issues and new features.

Version 3.1 clients can subscribe to the following lists:

• Maintenance Downtime - dates and times that there is planned maintenance for system hardware
• Emergency Notices - any issues the system is experiencing that may cause downtime for registrations

Version 4.0 clients can subscribe to the following lists:

• Release Notices and Notes - information on all the system updates, including new feature and bug fix notes
• Maintenance Downtime - dates and times that there is planned maintenance for system hardware
• Emergency Notices - any issues the system is experiencing that may cause downtime for registrations
• Webinar Schedule - notification when new FREE classes are being offered via webinar
• Thriva Tips and Tricks - training hints and links to new videos with "how-to" info on timely topics

Emarketing Center - Full of Tips, Tools and Templates

We are very pleased to announce the launch of the new, redesigned eMarketing Center. This new center offers clearer navigation, online marketing content including resources that we’ve previously offered including:

• Graphic templates
• Marketing tips and tactics
• Customer case studies

New Login Required!

The new eMarketing Center is a password-protected site. To access it, you will need to create a new login here (your Support Portal login will not work). Registration takes less than a minute to complete and allows for instant access to the eMarketing Center.

Below is a link to the new Center and to the registration page where you can set up access.

New eMarketing Center: http://emarketing.activenetwork.com

Registration page: http://emarketing.activenetwork.com/register.htm

Please take some time to check out the eMarketing Center, this is a value-added service to help you increase online registrations and participation!

If you have any questions regarding the eMarketing center please email eMarketing@activenetwork.com.

Webinar - Social Media Tips and Tools

Hello Active Educator,

Join ActiveEducate on December 3 from 10 am - 11 am Pacific Standard Time for a free webinar on Social Media Tips and Tools to Increase Participation. In this webinar Justin Ramers, Director of Social Media for The Active Network, will take you on a deep dive into the world of social media, such as Facebook and Twitter, and show you how to leverage it to create a successful presence for your organization and increase participation. Register now for this free webinar! Reserve your spot early as space is limited.

In this free webinar, you will learn:

• The basic tools of social media
• Real-world examples of how schools are using social media to increase participation
• Best practices for effective messaging to your audience
• How to assess which social media will meet your needs
• How to develop and implement a social media strategy
• Tracking success through analytics

Don't miss this webinar! Register now, space is limited.

After registering you will receive a confirmation email containing details on how to join the webinar.

Sincerely,

ActiveEducate
Part of Active Network
Active.Educate@ActiveNetwork.com

P.S. Receive a FREE Social Media Needs Assessment after attending this webinar. This is a great opportunity to learn how social media can fit in with your unique organization. Register now!

All Thriva Users- Auto Confirmation and Reminder Emails

It is possible to set an email up to go out automatically for confirmations and reminders. Here are the steps on how to set this up:

First we must set up a confirmation email:

1. Go to Tools > Communication Center.

2. Click ‘New’ to create a new message.

3. From the drop down menu next to ‘Email Type’ select ‘Confirmation Email’ and ‘Online Registration Confirmation.’

4. Select Account Fields from Fields to Include

5. Enter an email address in the 'From' text box if different from the default email address; add your email address to the 'BCC' text box if you want to receive a blind carbon copy whenever a confirmation email is sent.

6. Type a subject in the 'Subject' box (this is required).

7. Create your message in the message area – you can use the fields to the left to make the message more customized (i.e. Dear Mr. And Mrs. <> will have every email specific to that account last name).

8. When you are finished creating your email, hit 'Save'.

We can now set this email up to go out automatically:

1. From the Communication Center, click on the large gold button that appears at the top of your screen labeled ‘Open Automatic Emails’.

2. From the dialog box that appears, click the gold ‘Add’ button to add an Automatic Email task.

3. Please give your task a name, then choose the task type Program Date.

4. Set the email to send 700 days After the Start Date

5. From the drop down menu labeled ‘Select the email that will be sent for this task:’ choose the email message you wish to automate.

6. Click the gold ‘Save’ button to save your task.

7. Please note that this email will continue to send unless you delete the email or the task.

The Great Pumpkin is here!

Emerson Grace McHugh

8lbs 7 ozs 20 inches and all HEART

sleepy

Daddy's Little Pumpkin

Thriva - Feedback

Many schools start with registering for one event. You use online registration for all of programs, events, classes, donations and supplies.

"Thriva has been great for us; we now use the system for all major dances, our student fundraiser, and athletic booster signups. We are hopeful that in the future this will be the ONLY way people donate to make the process more streamlined...and so we have less money changing hands on campus (the IRS folks are happier with online!) and we can process everything in the same place."

Katie Pittman
Dir. of Student Activities
Bishop O' Dowd High School

Just For Fun

All THRIVA Users

Rick Berggreen, will be hosting a live training session for our Active Educators using Thriva, he will be covering FORM BUILDER.

The webinar will be on Wednesday, October 28th at 10:00 AM Pacific (PST). To register, you will need to go to https://www1.gotomeeting.com/register/598253136

All Users - Connect With FACEBOOK

Connecting With Facebook

Social media is a great way for organizations to connect with the customers and participants. One of the most popular social networking sites is Facebook. To start taking advantage of this media create a Facebook page for your organization. These pages look like an individual’s Facebook page and your patrons can “fan” you and follow your posts. You can include information like open and close times, invite people to upcoming events and even share media like photos and videos. It’s an easy way for your participants to stay connected and for you to get the word out about upcoming events and activities.

All THRIVA Users

Here are a few points of information regarding system requirements that may aide in the speed and usability of the Thriva system:

2 GB of RAM

Minimum 1 GB hard drive

High speed Internet (Ethernet Preferred)

Windows XP or later, preferred

Current Version of Flash (downloadable at http://get.adobe.com/flashplayer/)

Internet Explorer Version 7 or 8 or FireFox 3.0.8


Clearing the computers temporary internet files (Cache) regularly will also increase system speed and usability. To clear your cache on your computer, please follow these steps.

1. Go to Tools in your Web Browser (not Thriva) and hit Internet Options.

2. Click on the Delete button for Browsing History.

3. Then delete your Temporary Internet Files and Cookies.

4. Once completed you will then hit OK and then close down your web browser completely.

5. Then open a new web browser window and log back into your management system. This should fix the issue you are experiencing with the management system showing Homepage configuration hidden.

If you are still experiencing issues after your cache has been cleared, please contact Support and they will be able to investigate this issue further for you.

All Schools - Webinar - Increase Revenue Streams

How to Boost School Funds, Fitness and Community Support
Please join us for this free webinar. Space is limited so please register in advance.

Register here!


https://cc.readytalk.com/cc/schedule/display.do?udc=g6bl272n4lvk

Meeting Description:

ActiveEducate is proud to introduce Allison Reutter, Business Manager of Active Wellness, The Active Network, who will present this seminar on how schools and districts can partner with athletic events, leading the way to improvements in a multitude of issues of key concern to educators:

Raising funds to supplement your school budget
Promoting fitness and an active lifestyle to your students & faculty
Enhancing morale and unity among staff and faculty
Partnering with local businesses to recruit both participation and financial support

We’ll show you how simple it can be to build relationships with non-profit and corporate partners, promote participation, raise money and awareness, and develop community outreach.

You’ll learn best practices schools have adopted to recruit local businesses, thereby increasing community support and participation. You’ll walk away with the key steps to develop your own plan, and learn about a turnkey solution to ensure success. Up-to-date statistics on wellness will be presented, along with ways they can be used to develop partnership programs.


https://cc.readytalk.com/cc/schedule/display.do?udc=g6bl272n4lvk

All THRIVA Users

-Freezing Screen-

There are generally a few very simple steps you can take to remedy a freezing screen. If you see any screen in the management system cutting part of it off, I would try re-sizing the browser window. You can do this by double-clicking on the title bar or hit the ‘Maximize’ box.

In most cases this will immediately cause the management system to re-draw the window and should remedy the problem. If this doesn’t work then I would make sure that the temporary files for your internet browser have been cleared out, and restart the browser. Here are the steps to clear those files out:

For Internet Explorer versions 7 and 8:

1. Open a new browser window, preferably not the Thriva login page.
2. From the menu options, choose Tools > Internet Options
3. Under the section titled ‘Browsing History’ click the ‘Delete’ button
4. Under the section labeled ‘Temporary Internet Files’ click the ‘Delete files…’ button.
5. Optionally, click the ‘Delete cookies’ button under the section labeled ‘Cookies’.

For Mozilla Firefox version 3.0.8 for PC or Mac:

1. Go to Tools > Clear Private Data
2. Check the boxes to clear your ‘Cache’ and ‘Cookies’
3. Click the ‘Clear Private Data Now’ button.

After completing these steps please be sure to close the browser down completely to finalize the process, and then re-log in and things should load a bit quicker and hopefully any strange display issues will also be cured.

Please let me know if you have tried these steps and are still having issues, but I think you’ll be happy with the results!

All THRIVA Users (training resources)

Here are the most recent training resources for you and your team to use.

http://www.thriva.com/onlinehelp/newversion/html/index.html. --- most recent online help videos (4.0 version) These are continually updated so check back frequently.

https://thriva.activenetwork.com/FileStore/ThrivaLiveTraining/Training%20Schedule.htm - Here you can find Scheduled Live Training Dates. On the right side of this page there is a link to recorded Active Educate video that could be helpful for you as well. These too will be updated and will have expanded topics for you to view at any time.

Thriva Support - apart of the Active Network

· Phone: 1-877-996-2267

· Support Request can be submitted through your database

All Schools - Increase Revenue Streams

Drive New Revenue for Your Schools & Districts with Partnership Marketing
Please join us for this free webinar. Space is limited so please register in advance.

Thursday - October 1st, 2009 1:00pm PDT - 1 Hour

Meeting Description:

ActiveEducate is proud to present the first in a series of Webinars that will explore the avenues available to school and district administrators to develop new revenue streams.

By implementing partnership marketing strategies and using technology, cities, communities, schools and universities are effectively battling their budget issues. You’ll learn, for example, how the City of Long Beach, CA, has leveraged their access to the private sector and developed a partnership with Coca Cola to raise critically needed funds, and how schools and districts like yours can do the same.

In addition, we’ll discuss how to:

• Identify unique and different ways to raise revenues for schools

• Understand Green marketing partnerships

• Use school system assets in an appropriate manner

• Leverage fallow assets

• More than just advertise – it’s about access and distribution

• Create partnerships with long-term benefits

Register here: https://cc.readytalk.com/cc/schedule/display.do?udc=qz70zuxgz9ca

All THRIVA Users

Live Thriva training for all Active Educate users.

One of the top Implementation Analysts Rick Berggreen will be hosting a live training session specific to the Educate clients using Thriva. The webinar will be on Wednesday, September 30th at 9:00 AM Pacific. To register, you will need to go to https://www1.gotomeeting.com/register/296660585 .

The training will use educate terminology (course, student, etc.), and Rick will be covering the basics of setting up a new class in the system.

Don't miss this great opportunity to get free live training session.


Dial: 312-878-0222
Access code: 371-073-753

Just For Fun

Hi Everyone,

With the craziness of the beginning of the school year upon you, I thought you all deserve a break and could use some laughter!



This made me laugh out loud :)

Enjoy the day!

All Users - SUPPORT

As your Account Manager I will be checking in on a regular basis with your team to ensure that The Active Network is hitting the mark in terms of your identified goals and objectives moving forward. I am here to help brainstorm ideas; help resolve any questions, concerns or feedback that you may have and to act as a sounding board at anytime. If there are any contract questions or you would like to discuss additional services we can discuss your needs.

Support is the most valuable resource you have about any technical questions, billing questions and quick fixes with your system. Here is the contact information:

ACTIVE NET

· Phone:1.800.663.4991

· Email: ActiveNetSupport@activenetwork.com

THRIVA

· Phone: 1-877-996-2267

· Support Request can be submitted through your database (Help - Support Requests)

ACTIVE CONTENT MANAGER (ACM)

· Phone: 1-800.663.4991

· Email: acmsupport@active.com.

Get Active Educated - BLOG for you

Hi!

This is your Account Manager Jeff McHugh (Jeff McACTIVE) and I have created a blog to help make your lives easier. The blog is an open communication forum for us to share success stories, provide useful information, ask questions and be a resource of helpful hints and tips.

I recommend you to use this forum as a go to means of communication and a valuable resource so The Active Network and I can help you enable and encourage participation at your school.

I plan to update this every few weeks so be sure to check back frequently for the latest McACTIVE blog. If you have ideas or suggestions on ways to improve our partnership I am open to hearing what you have to say.

Have a great year.

Jeff McHugh
Account Manager
858-605-4727
jeff.mchugh@activenetwork.com